User Service Agreement

Updated date: 2026 [5] [26]

Effective date: 2026 [5] [26]

I. Introduction

Welcome to the text-to-speech, AI podcast generation, content collection and parsing, immersive reading, and related services provided by AI Listen (hereinafter referred to as the “Product”) (collectively, the “Services”).

This Agreement is entered into by and between you and the operator of this Product (hereinafter referred to as “we” or “us”), and is a legally binding document governing both parties’ use of and provision of the Services.

By downloading, installing, registering, logging in to, accessing, or using the Product in any manner, you are deemed to have fully read, understood, and unconditionally agreed to all terms of this Agreement and to voluntarily accept the binding effect of this Agreement. If you do not agree to any part of this Agreement, please immediately stop using the Product and related Services. If you are a minor, please read this Agreement in the presence of your guardian and use the Product only with your guardian’s consent.

II. Scope of Application

This Agreement applies to all functions, version updates, mobile applications, web versions, and other access channels of the Product. Our future Privacy Policy, functional rules, fee descriptions, supplementary notices, and similar materials shall all form an integral part of this Agreement.

III. Key Definitions

  1. Product: Refers to all software, functions, interfaces, algorithms, podcast generation systems, reading engines, file parsing tools, and other integrated services developed, maintained, and updated by us.
  2. Services: Refers to all functions and related technical services we provide to you, including text/file/webpage-to-speech, AI podcast generation, content collection and import, OCR scanning, offline playback, background task processing, and audiovisual synchronization.
  3. Your Content: Refers to all data uploaded, imported, parsed, generated, stored, edited, or shared by you through the Product, including but not limited to text, webpage links, PDF, Word, EPUB, images, OCR-recognized content, AI-generated podcasts, and audio files (including both input and output content).
  4. Third Party: Refers to any organization or individual other than us, including third-party service providers, third-party AI services, SDKs, payment platforms, and analytics platforms.

IV. Service Content and Rules of Use

We provide you with the following core services (subject to the actual functions launched in the Product):

(1) All-in-One Content Collection: supports webpage link parsing, local document import, Google Drive file parsing, camera OCR text extraction, and automatic loading of serialized chapter content;
(2) Immersive Reading: visual highlight synchronization, global mini player, and cloud/offline dual-engine voice playback;
(3) Background Task Management: silent asynchronous processing, unified content archiving, and system completion notifications;
(4) AI Podcast Transformation: fast reading of entire books, in-depth reading of single chapters, and conversational podcast generation from content.

  1. The Services are for your personal, non-commercial, and lawful use only. Without our prior written permission, they may not be used in commercial, profit-making, infringing, or unlawful scenarios.
  2. Some functions of the Services require a stable network connection (Wi-Fi or mobile data). We shall not be responsible for any inability to use the Services due to no network, exhausted data, or abnormal network conditions.
  3. All third-party charges arising from your use of the Services, including mobile data charges, roaming charges, device electricity charges, and telecommunication charges, shall be borne by you.
  4. If you jailbreak or root your device, such action may cause security risks, malware intrusion, data leakage, and abnormal Product functions. You shall bear all consequences arising therefrom.
  5. The Product may integrate third-party services (including app stores, payment platforms, cloud storage services, webpage parsing services, third-party AI services, SDKs, etc.). When you use third-party-related features, you must also comply with the third-party platform’s rules. We assume no responsibility for the stability, legality, or security of third-party services.
  6. AI-generated content provided by the Product (including voice, podcasts, summaries, etc.) is for your personal study, entertainment, and auxiliary content reference only, and does not constitute formal advice in any professional field or replace the services or decisions of professionals in the relevant field.

V. Your Rights and Obligations

1. Your Rights

(1) To lawfully use the Product’s free and paid services within the scope of this Agreement;
(2) To manage, edit, and delete your own account and Your Content;
(3) To submit reasonable feedback and suggestions regarding the Product’s functions and service experience;
(4) If you discover obvious errors in generated output, to submit issues through the in-app feedback channel and request us to handle and correct them;
(5) To enjoy other rights granted by applicable laws and regulations and this Agreement.

2. Your Obligations

(1) You must possess full civil capacity. Minors using this product must do so with the consent and supervision of their guardians, who shall bear full responsibility. This application does not provide services to minors under the age of 18.
(2) You shall ensure that the information provided during registration and use is true, accurate, and complete. If such information becomes invalid or is false, we have the right to suspend or terminate the Services.
(3) You shall properly safeguard your account, password, device, and login credentials, and shall not transfer, rent, lend, or share your account. You shall bear responsibility for any account theft, information leakage, or loss caused by improper safekeeping.
(4) If you use the Services on a device paid for by someone other than yourself, you shall ensure that you have obtained lawful authorization from the device billing payer.
(5) You warrant that you have lawful rights to all Your Content uploaded or imported, including ownership, usage rights, or authorization, and that such content does not infringe any third party’s intellectual property rights, portrait rights, reputation rights, privacy rights, or other lawful rights and interests.
(6) You shall not upload, import, generate, or disseminate unlawful, illegal, obscene, violent, terrorist, infringing, false, or misleading content.
(7) You shall not reverse engineer, decompile, disassemble, crack, extract source code from, modify algorithms of, or create pirated or derivative versions of the Product.
(8) You shall not use the Product to develop, train, operate, or promote products or services that compete with the Product, nor shall you mass-crawl, misappropriate, or steal the Product’s data, audio, or podcast content.
(9) You shall not use the Product for cyberattacks, virus distribution, spam, commercial harassment, or abuse of server resources.
(10) You must not use AI-generated content in professional fields such as medicine, law, finance, or life decision-making, nor in matters of significant importance. Additionally, you must not present AI-generated content as human-created work to mislead third parties.
(11) Prohibited AI Misuse: You shall not use the Product’s AI functions to generate false, misleading, or unlawful content, audio, or podcasts; you shall not use the Product’s AI functions to translate, generate, or disseminate unlawful or infringing content; and you shall not remove, alter, or conceal the artificial intelligence-generated labeling or deep synthesis content labeling added by the Product to AI-generated content without authorization.
(12) Protection of AI-Related Data and Algorithms: You shall not forge or tamper with AI input content, generation results, or related data; you shall not attempt to export, reverse engineer, train, fine-tune, or reconstruct the Product’s AI models, data structures, or algorithms; and you shall not copy, distribute, sell, or publicly display the Product’s AI models, algorithms, or other core technologies.
(13) Rules for Use of AI Content: You acknowledge that the Product’s AI output content is generated based on generative AI models, and we cannot fully guarantee its legality, authenticity, accuracy, or completeness. If you publish or disseminate AI output content externally, you shall proactively verify whether such content violates laws, administrative regulations, or policies, or infringes the lawful rights and interests of third parties. If you publish or disseminate AI content generated by the Product, you shall clearly label it as AI-generated content; any confusion or misunderstanding caused by failure to do so shall be your sole responsibility.
(14) You shall not, on your own or by authorizing, permitting, or assisting any third party, engage in any activity that affects the normal operation of the Services, including but not limited to: damaging the operation of the Services through network vulnerabilities or malware; using unauthorized plugins or add-ons to interfere with the normal operation of AI algorithms; deliberately using character combinations to evade technical review and induce the AI to generate prohibited content; consuming excessive computing resources and imposing serious burdens on us or other users; or, without our permission, using automated methods to extract AI output data or using the Services to develop competing products.

VI. Our Rights and Obligations

1. Our Rights

(1) To provide the Services in accordance with this Agreement, and to update, adjust, optimize, suspend, or terminate service functions, interfaces, algorithms, and pricing;
(2) To display lawful advertisements, promotional information, and paid value-added services within the Product;
(3) To collect and use your usage data, behavior logs, device information, and similar data for service optimization, troubleshooting, and product iteration, in strict compliance with the Privacy Policy;
(4) To supervise and review your conduct and Your Content, and to take measures against violations, including warnings, feature restrictions, service suspension, account bans, and content deletion;
(5) For the purposes of operating, optimizing, debugging, protecting, improving the Product, and developing new functions, to store, use, reproduce, modify, broadcast, and generate derivative content from Your Content. Such use shall be non-exclusive, royalty-free, worldwide, sublicensable, and without the need to pay you any additional fees;
(6) We reserve the right to modify the Services or charge for the Services at any time, and the charge items and standards will be clearly disclosed within the Product;
(7) To continuously optimize and update the Product’s AI models and algorithms, and to adjust AI functions and output standards based on technological development and your needs;
(8) To handle and correct any AI errors or defects you report within a reasonable period, but we are not obligated to fully correct all errors.

2. Our Obligations

(1) To provide stable and secure basic services under normal service conditions;
(2) To protect your personal information and the security of Your Content in accordance with the Privacy Policy, and not unlawfully disclose, sell, or provide them to third parties;
(3) To respond in a timely manner to your reasonable inquiries and feedback, and to verify, handle, and provide feedback on AI error reports submitted by you;
(4) To clearly disclose service rules, pricing standards, and refund policies;
(5) If services must be terminated due to policy changes, force majeure, or Product discontinuation, to notify you in advance through official channels;
(6) To add conspicuous artificial intelligence-generated labeling or deep synthesis content labeling to AI-generated content in the Product, reminding you to distinguish AI content from human-created content;
(7) To adopt reasonable technical and managerial measures (including but not limited to transmission encryption, storage encryption, access control, log auditing, security testing, and security incident response mechanisms) to protect the security of your data and AI models/algorithms;
(8) If third-party services are integrated, to list the main third parties and their purposes in the Privacy Policy or within the App, and to obtain your explicit consent where necessary.

VII. Intellectual Property

  1. All intellectual property rights in the Product (including software code, algorithms, interface design, trademarks, logos, text, audio engines, podcast generation models, AI models and weights, training methods, databases, UI/UX, documents, and the like) are exclusively owned by us and protected by copyright law, trademark law, patent law, and international intellectual property treaties.
  2. Intellectual property rights in Your Content belong to you or the lawful rights holder. We obtain only a lawful license to use such content for the purpose of providing the Services, and such use does not alter the ownership of intellectual property rights in Your Content.
  3. To the extent permitted by applicable law, intellectual property rights and other property rights in AI podcasts, reading audio, and other output content generated by the Product based on Your Content shall belong to you. If the input/output content includes content in which we hold intellectual property rights (such as AI voices, algorithm templates, etc.), the rights to such portion shall remain with us and shall not change as a result of the generation process.
  4. When you use the Product’s AI functions, you must authorize us to upload and process the relevant input content (such as text and documents). Such authorization is necessary for the provision of the Services and is limited to service provision only. After the Services are completed, such information will be automatically deleted in accordance with technical specifications and will not be retained (unless otherwise required by law or separately agreed by you).
  5. You represent and warrant that the content you input is content in which you own intellectual property rights or for which you have lawfully obtained authorization from the rights holder (including sublicensing), and that such content does not violate laws or regulations, infringe upon the lawful rights and interests of others, or offend public order and good morals.
  6. Content generated using the Product may be used only for personal study, communication, or other non-commercial sharing or public welfare purposes. Without written permission, it may not be used for any commercial purpose.
  7. You warrant that Your Content does not infringe any third-party rights. If any infringement by Your Content causes us or any third party to suffer claims, fines, lawsuits, or other losses, you shall fully compensate us and the third party for all losses, including attorneys’ fees, litigation costs, damages, penalties, and fines.

VIII. Disclaimer

  1. You bear full responsibility for Your Content, and we do not conduct substantive review thereof. If any prohibited content is discovered, we have the right to delete or block it directly without further notice.
  2. The AI podcasts, reading outputs, summaries, and similar content provided by the Product are automatically generated by artificial intelligence algorithms. We shall not be responsible for the following:

(1) AI-generated content may be inaccurate, incomplete, false, or misleading. Due to technical limitations and objective constraints of technology, absolute truthfulness and accuracy cannot be guaranteed;
(2) AI-generated content does not represent our stance and constitutes no professional advice in medical, legal, financial, investment, or any other fields;
(3) You shall not rely solely on AI-generated content as the basis for decision-making, and you shall bear all consequences arising from your reliance on AI content;
(4) Due to the nature of AI models, the Product may generate different AI output results for the same input content, and we do not guarantee consistency of output;
(5) We do not guarantee that AI services will be uninterrupted, error-free, interference-free, continuously stable, or free from defects, nor do we guarantee that we are technically capable of correcting all defects in AI services;
(6) All AI output content is automatically generated by algorithmic models without human intervention, does not represent our true intent or position, and does not constitute any legally binding offer or commitment to you or any third party. We have no obligation to perform any false commitments automatically generated by the model.

  1. Although we conduct filtering and review of AI service input and output content, it is still possible that prohibited, false, defective, or uncomfortable content may not be detected. To the extent permitted by law, we shall not be liable for any losses arising therefrom.
  2. To the maximum extent permitted by law, we shall not be liable for the following:

(1) Service interruption or data loss caused by force majeure, policy changes, network interruption, hacker attacks, viruses, or failures of third-party services;
(2) Any losses caused by reasons attributable to you, including account leakage, operational errors, device failures, jailbreaking/rooting, no network, no power, or insufficient data;
(3) Minor defects such as occasional latency, lag, parsing errors, or reading deviations in the Services;
(4) Any direct, indirect, incidental, or consequential losses (including loss of profit, data loss, time loss, or loss of goodwill) caused by your reliance on AI-generated content in making decisions;
(5) Any other losses not caused by our fault;
(6) Any losses arising from third-party services, for which we shall assume responsibility only to the extent required by law.

  1. Except for direct losses caused by our intentional misconduct or gross negligence, we shall not be liable for any indirect, special, incidental, or consequential losses arising from the use of or inability to use the Product. If we are required to bear liability for breach of contract or tort, then to the extent permitted by mandatory law, our total liability to you shall not exceed the amount you actually paid to us for use of the Product during the 12 months prior to the loss; if you did not pay any fees, the compensation amount shall not exceed USD 100, unless otherwise required by mandatory law.

IX. Service Fees, Subscriptions, and Refunds

  1. Some basic functions of the Product are free, while some functions are available through paid subscriptions or one-time payments, subject to the display within the Product.
  2. If the service includes an auto-renewing subscription, you may manage the subscription and disable auto-renewal in the App Store. If you need to cancel auto-renewal, please follow these steps on your device (the exact path may vary slightly depending on the iOS version; please refer to the actual device interface):

a. Open the “Settings” app on your device;
b. Tap your “Apple ID” shown at the top of the device;
c. On the Apple ID page, find and select the “Subscriptions” option (if not directly shown, first enter “Media & Purchases – View Apple ID,” complete identity verification, and then find “Subscriptions”);
d. Find the subscription item corresponding to “AI Listen” in the subscription list and tap to enter the details page;
e. Tap the “Cancel Subscription” button and follow the system prompts to confirm in order to disable auto-renewal.

  1. In-app purchases, payments, and refunds shall all follow the rules of the app store platform you use, and we do not directly handle refunds on the platform side.
  2. If the Services become unavailable due to your own reasons (including voluntary abandonment, violation-induced suspension, device incompatibility, or operational errors), fees already paid will not be refunded.
  3. Effect Disclaimer for Paid Features: Payment only unlocks the corresponding usage permissions. It does not guarantee absolute accuracy or specific effects of AI-generated content or reading performance, nor does it replace medical or professional advice.
  4. Adjustment of Paid Features: If we discontinue or cease to provide any paid feature due to business adjustments or technical reasons, we will notify affected users in advance through in-app announcements or other visible means before the change takes effect (generally no less than 30 days in advance).
  5. Failure of Auto-Renewal: If auto-renewal fails, only premium features will be affected; the basic functions of the Product will remain available.

X. Service Updates, Interruption, and Termination

  1. We may update the Product version, upgrade functions, fix vulnerabilities, and such updates may be carried out automatically. If you refuse to update, some functions may become unavailable, and the consequences shall be borne by you.
  2. We do not guarantee that the Product supports all device models or system versions. We shall not be liable for any abnormal operation caused by device or system incompatibility.

We may unilaterally terminate this Agreement and the Services, without incurring any compensation liability to you, in any of the following circumstances:

(1) You violate the terms of this Agreement;
(2) You provide false information, infringe third-party rights, or engage in unlawful or non-compliant conduct;
(3) You maliciously damage Product security, crack, pirate, abuse the Services, or abuse AI functions to generate prohibited content;
(4) The Services cannot continue due to policy requirements, legal mandates, or force majeure;
(5) The Product officially ceases operation.

Upon termination of this Agreement:

(1) You shall immediately stop using the Product, uninstall it, and delete all related content;
(2) We shall cease providing the Services to you;
(3) The provisions of this Agreement concerning intellectual property, disclaimers, indemnification, and dispute resolution shall survive.

  1. If we decide to discontinue the core Services, we will provide at least 30 days’ prior notice. You shall export your data within the notice period. Any data not exported by the deadline may be deleted or anonymized within the scope of lawful compliance, and we shall not be responsible for the resulting consequences (unless otherwise required by law).

XI. Third-Party Services and Links

  1. The Product may integrate third-party services. The third party’s service terms and privacy policy exist independently, and you should be aware of and agree to their applicable terms.

Special Terms for Third-Party AI Services:

(1) To improve the service experience, any third-party AI services contained in the Product (such as third-party AI interfaces or external AI function links) will receive your service instructions and provide the relevant product/service. We are not a party to any transaction or service relationship between you and the third party;
(2) You shall independently and prudently assess third-party AI service content and decide whether to use it. During use, you shall ensure that third-party intellectual property rights are respected and shall not infringe upon their lawful rights and interests. If infringement occurs, you shall bear full responsibility; if we suffer losses as a result, we have the right to seek compensation;
(3) We do not guarantee the security, accuracy, or effectiveness of third-party AI services or content, and we do not assume liability for such uncertain risks.

  1. For issues caused by third-party service anomalies, changes, or violations of this Agreement, we will assist you in communication and handling to a reasonable extent, but we do not bear joint liability for the independent acts of third parties (unless otherwise required by law).
  2. We will list the main third parties integrated into the Product and their purposes in the Privacy Policy or within the App, and obtain your explicit consent where necessary.

XII. Liability for Indemnification

You agree to indemnify and hold harmless the liable party from any loss. If any claim, complaint, lawsuit, or administrative penalty arises from any of the following circumstances, you shall bear full legal liability and economic compensation:

  1. You violate any term of this Agreement;
  2. Your Content infringes any third party’s intellectual property rights, portrait rights, reputation rights, privacy rights, or other rights;
  3. Your use of the Services causes damage to any third party;
  4. Device jailbreak/rooting, operational errors, or security lapses cause loss or disputes;
  5. You abuse AI functions to generate prohibited or infringing content, or fail to label AI-generated content as required, causing disputes;
  6. You infringe the intellectual property rights of the Product or any third-party AI model/algorithm, causing losses;
  7. If your violation of this Agreement or unlawful use of the App causes losses to us or any third party, you shall be liable for compensation, including reasonable expenses incurred by us to protect our rights and interests (including attorneys’ fees).

XIII. Privacy Protection

  1. We strictly comply with laws and regulations relating to personal information protection and have formulated and implemented a Privacy Policy. Your use of the Product is deemed to constitute your consent to the Privacy Policy.
  2. General Principle: We collect only necessary data for the purpose of providing or improving the Services, ensuring security, or with your explicit consent; we will not use data collected for one purpose for other unrelated purposes, unless otherwise required by law or separately agreed by you.
  3. Categories of Data: The usage data that the Product may collect includes, but is not limited to, your registration information, device/model information, usage logs, AI input and output results, etc.; the specific scope shall be subject to the Privacy Policy and in-app authorization notices.
  4. Data Protection and Sharing: Except as required by law, we will not share identifiable data with third parties without your prior explicit consent. When it is necessary to enable functions or call third-party AI services, we will list the recipient, purpose, and possible risks in the Privacy Policy and obtain your explicit consent where necessary.
  5. Prohibition on Misuse and Commitment Against Re-identification: We will not build or sell a contact database for our own use based on contacts, photos, or other private data; we will not collect app installation lists from your device for advertising or analytics; and we will not attempt to re-identify you through so-called “anonymized” data or assist any third party in doing so.
  6. App Store Privacy Labels: We will truthfully complete and consistently maintain the App Privacy Details in App Store Connect, disclosing data collection categories, whether data is linked to you, whether it is used for tracking, and third-party integration information.
  7. Your Rights: You have the rights to access, correct, and delete personal information, withdraw consent, and request restriction of processing. If you request deletion of your account and related data, we will cease processing within the technically feasible scope and delete or anonymize the data in accordance with the Privacy Policy (except where retention is required by law or compliance requirements).
  8. Permissions Are Not Mandatory: The Product will not refuse to provide core functions merely because you do not grant non-essential permissions such as push notifications, location, microphone, or photo library access. Non-essential permissions will only be enabled after you provide explicit authorization for the relevant function.

XIV. Modification of the Agreement and Dispute Resolution

  1. We may revise the terms of this Agreement at any time. Any revised terms will be announced within the Product. For material changes involving substantial changes to your rights (such as adding new sharing purposes, changing data processing rules, or adjusting AI service terms), we will clearly notify you in advance by pop-up, push notification, or email and seek your consent. Your continued use of the Product shall be deemed acceptance of the revised Agreement.
  2. This Agreement shall be governed by the laws of the State of California, United States, excluding its conflict-of-laws rules.
  3. Any dispute arising out of this Agreement shall first be resolved through friendly consultation between the parties. If consultation fails, either party has the right to bring a lawsuit before a court with jurisdiction in the State of California, United States.

XV. Force Majeure

If we are unable to perform or delay performance of our obligations due to force majeure (including but not limited to natural disasters, war, epidemics, government actions, cyberattacks, etc.), we shall be exempt from liability to the extent affected by such force majeure. The party affected by force majeure shall notify the other party of the occurrence of the force majeure event and relevant evidence within a reasonable period, and shall resume performance as soon as possible after the force majeure impact is removed.

XVI. Miscellaneous

  1. If any provision of this Agreement is held invalid or unenforceable, the validity of the remaining provisions shall not be affected.
  2. Our failure to exercise any right under this Agreement shall not be deemed a waiver of such right.
  3. This Agreement constitutes the complete legal agreement between us and you regarding the Services.
  4. If you have any questions about this Agreement, you may contact us through the official customer service channel within the Product.

XVII. Contact Information

If you have any questions regarding this Agreement or data protection matters, or if you wish to exercise any related rights, please contact us through the following means. We will respond within a reasonable period (generally no more than 15 working days):

Contact Email: [email protected]